Returns & Exchanges
At Lip Service, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Please ensure all garments are in their original condition to qualify for a full refund or store credit.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the pre-paid shipping label provided via email and securely package your items.
- 3.Drop Off Package
Affix the label to your package and drop it off at any authorized shipping carrier location within 7 days of generating the label.
- 4.Receive Refund
After our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-10 business days.
